WHAT WE DO
WE DELIVER USER-FOCUSED, END-TO-END SOLUTIONS
Lean Geeks employ a system that uses a series of assessments, training, and implementation techniques to help organizations understand how to be more user-centered in their approach to defining and delivering solutions. We facilitate research, user-centered design coaching, team meetings, and design sessions that encourage collaboration and creative thinking.
STRATEGY
Information gathering and synthesis that drives performance improvements and the ability to achieve organizational objectives
- Facilitate stakeholder engagements and ideation workshops
- Identify and define metrics for success
- Create execution plan of intended outcomes
USER RESEARCH
Expert market research to devise opportunities and improvements to products & services
- Devise market research activities including methods and recruitment
- Conduct formative qualitative and quantitative research activities efficiently and creatively
- Identify opportunities resulting from information synthesis
REQUIREMENTS DEFINITION
Identify and document market opportunities that are needed or wanted
- Facilitate discussion on impacts to people, processes, products, and systems
- Produce various levels of detail necessary for solution design and engineering
- Ensure traceability back to overall solution goals and needs
SYSTEM AND INTERACTION DESIGN
Macro- and micro-level system architecture and prototype design and creation
- Communicate application and service experience design
- Provide supportive details for system use
USABILITY TESTING AND EVALUATION
Summative evaluation of product and service experiences with representative consumers
- Recruit and execute evaluative testing activities
- Synthesize insights and produce recommended improvements
- Conduct expert heuristic evaluation of products and services
CONTENT STRATEGY
Management of usable and effective content for consumption
- Content audit activities to baseline content and identify improvement opportunities
- Identify mechanisms to improve content readability, navigability, and inclusivity
HUMAN-AI INTERACTION
Designing for effective collaboration and communication between humans and AI systems
- Design and implement AI to support the needs, goals, and motivations of humans-in-the-loop
- Deploy strategies to reskill talent and transform business operations
TRAINING AND FACILITATION
Group engagements focused on outside-in organizational practices
- Guide participants through the process of cooperative decision making
- Educate on strategies to engage in outside-in discovery and action
ACCESSIBILITY
Identify and remove barriers to interaction and use by people with special needs
- Document considerations for individuals with varying perceptual needs
- Evaluate for accommodation of varying perceptual needs
